Welcome to TheBoxBook.
By accessing or using the TheBoxBook application, you agree to these Terms & Conditions. Please read them carefully before using our services.
1. About TheBoxBook
TheBoxBook is a platform that allows users to discover and book sports facilities, grounds, courts, and related services available through the application.
TheBoxBook may act as a platform connecting users with facility owners or service providers.
2. User Account
You may be required to create an account using your mobile number, OTP, email address, or other information.
You are responsible for:
• Providing accurate information
• Keeping your account information updated
• Maintaining the security of your account
• Not sharing your account with unauthorized persons
You must immediately inform us if you believe your account has been accessed without authorization.
3. Bookings
Users can select available facilities, dates, time slots, and services through the application.
A booking is considered confirmed only after the booking process is successfully completed and confirmation is displayed or communicated to the user.
Availability, pricing, operating hours, and facility rules may vary by facility.
4. Payments
Payments may be processed through third-party payment providers.
The applicable booking amount, platform fee, taxes, and other charges, where applicable, will be displayed before confirmation.
You agree to pay all applicable charges associated with your booking.
5. Cancellation and Refunds
Bookings may be cancelled according to the cancellation policy applicable to the booking or facility.
Refund eligibility and refund amounts may vary depending on the cancellation time, facility rules, payment status, and other applicable conditions.
Please refer to our Cancellation Policy and Refund Policy for more information.
6. Facility Rules
Users must follow the rules and instructions of the facility owner or service provider.
Users may be responsible for any damage caused to the property, equipment, or facilities due to their negligence or misconduct.
7. Prohibited Activities
You must not:
• Use the application for illegal activities
• Provide false or misleading information
• Attempt to access another user's account
• Misuse or interfere with the application
• Attempt to manipulate bookings or payments
• Use automated systems to abuse the service
• Engage in fraudulent activities
8. Facility Owner Responsibility
Facility owners are responsible for providing the facilities and services described in their listings.
TheBoxBook is not responsible for the quality, safety, availability, or condition of a facility except where specifically required by applicable law.
9. Service Availability
We may temporarily suspend or modify the application for maintenance, upgrades, security reasons, technical issues, or other operational reasons.
We do not guarantee that the application will always be available without interruption.
10. Intellectual Property
TheBoxBook application, logo, design, content, software, trademarks, and other materials are owned by or licensed to TheBoxBook and may not be copied, modified, distributed, or used without permission.
11. Account Suspension
We may suspend or terminate an account if we reasonably believe that the user has violated these Terms & Conditions, engaged in fraudulent activity, or misused the platform.
12. Limitation of Liability
To the extent permitted by applicable law, TheBoxBook will not be responsible for indirect, incidental, or consequential losses arising from the use of the platform or services provided by third-party facility owners.
13. Changes to Terms
We may update these Terms & Conditions from time to time. Updated terms will be made available through the application or website.
14. Contact Us
For questions or support:
Company: [Company Name]
Email: [Email Address]